Terms and Conditions of Service

2. Account requirements

• You must provide accurate information and keep credentials, devices and any optional API keys secure.
• The service is designed for university students and adult or authorized users. It is not directed to children under 13.
• If you use an account for a school, company or organization, you confirm that you have the necessary authority.
• If you suspect unauthorized access, contact support immediately and revoke any compromised personal provider keys at the provider.

3. Plans, limits and payments

Current prices: Student €9.99/month or €69/year; Exam Sprint €24.90 every 30 days. The total price, period and renewal shown before payment must match Stripe Checkout.

Payments are handled by Stripe. Memoniq does not store full card data. Student and Exam Sprint are recurring subscriptions and renew automatically until cancelled through the Stripe portal or account settings.

Limits protect service quality, costs and security and may be updated with reasonable notice for material changes.

4. Managed AI, optional provider keys and local models

• Memoniq may provide managed AI defaults using server-side provider keys. Access is controlled by authentication, plan limits and rate limits.
• As an optional advanced configuration, the user may provide and pay for personal API keys for supported AI, search, image, TTS or export providers selected in settings.
• For personal provider keys, Memoniq is not responsible for costs, suspensions, quota, policies or price changes by external providers.
• Keys are encrypted in the database and used server-side only to execute requested features. For security, they are not included in plaintext data exports.
• The user must comply with the terms, licenses and policies of any configured provider.
• With local models, localhost endpoints or local TTS, the user is responsible for configuration, security and device resources.

6. Acceptable and prohibited use

You may use Memoniq for:

• Personal study, revision, exam preparation, creating your own materials and non-commercial sharing through app features.
• Exporting PDF/DOCX/PPTX/Anki within plan limits and within your rights over source materials.

You may not:

• Upload materials you do not have rights to use or distribute.
• Use the service for plagiarism, academic fraud, impersonation, malware, phishing, scraping, spam or illegal/discriminatory content.
• Circumvent limits, rate limits, feature gates, watermarks, security controls or access controls.
• Bulk-resell generated content, create note marketplaces or automate extraction without written authorization.
• Upload highly sensitive data or third-party data without a lawful basis and authorization.

7. Intellectual property

• The user retains rights to their original materials and grants Memoniq a limited technical license to process them and provide the service.
• Memoniq software, design, workflows, proprietary prompts, trademarks and infrastructure remain the Provider's property.
• Generated content may be used for personal study and, if allowed by the plan, shared for free. Sale or commercial redistribution requires written consent.
• Watermarks, attribution and service identifiers must not be removed unless the plan provides that feature.

8. Sharing, exports and publication

Shared links are read-only views of the selected stored material. They reflect changes to that material and remain accessible to anyone with the link until revoked. The user is responsible for not sharing confidential information or copyrighted materials.

Exports may include metadata, watermarks or references to Memoniq. External publication remains the user's responsibility.

If you import from YouTube, you authorize Memoniq to use the selected video URL, transcript and source metadata only to create requested study materials. You can revoke any connected Google access from your Google account.

9. Withdrawal, cancellation and refunds

Without limiting mandatory rights under applicable law, Memoniq also offers a commercial full-refund guarantee within 14 days from the start of the first eligible subscription, available from account settings.

You may cancel the subscription at any time through the Stripe portal. Premium features remain active until the end of the already paid period, unless refunded or suspended for violation.

After the withdrawal period, no automatic or partial refunds are provided for unused time. We may evaluate refunds for serious, documented malfunctions attributable to Memoniq that make premium features substantially unusable for more than 72 continuous hours.

10. Availability and changes

The service is provided "as is" and "as available". AI, TTS, storage, payments, Google/YouTube, image and transcription features also depend on third-party providers.

We may modify, suspend or remove features for maintenance, security, costs, quality, legal requirements or provider changes.

11. Suspension and account closure

We may suspend or close accounts that violate these Terms, compromise security or abuse the service. Users may delete their account from settings; deletion removes or anonymizes data according to the Privacy Policy.

12. Illegal content reports

To report publicly shared content that you believe is illegal, write to infomemoniq@gmail.com with the URL, reason, context and contact details.

We will assess reports within a reasonable time and may remove content, disable links or request additional information.

13. Liability

To the extent permitted by law, Memoniq is not liable for indirect losses, academic outcomes, decisions based on AI content, third-party provider unavailability, user API costs or unauthorized use of uploaded materials.